To get a quote for flight send us an email at support@manntravel.com.au. You can also give us a call on 1300 754 002 and talk to our Travel Expert for getting a quote. We are available round the clock to serve your needs.
Confirm your flight bookings 72 hours before your departure. You can confirm your bookings by the doing the following :
If you want to make any changes in your booking then go to Manage My Booking and fill in the details in the form which appears. Click on submit button. Your request will be acknowledged and the query will be resolved by our travel expert.
You can also mail us at datechange@manntravel.com.au or refund@manntravel.com.au for date change & refund respectively.
Someone from our team of travel expert will address your query within 48 hours. For any
urgent amendments give us a call at 1300 754 002.
You can use one the following mode of payments to pay for your flight charges :
Yes, you can book a ticket for the travel originating outside Australia by reaching us via mail or contacting us at 1300 754 002.
Difference airlines have different criteria for baggage allowance. It is always advisable to confirm it before you book your ticket. You are advised to check with our Travel consultant regarding baggage allowance before you purchase your ticket or you can also check the
baggage allowance on your e-ticket copy.
A cost for extra baggage can be paid at the airport as well, but it is cheaper to pay at the time of booking itself.
Many airlines allow you to check-in on-line for their flight which saves your time at the airport. You need to go to the airline’s website to check-in on-line and print your boarding pass. If your airline does not allow you for online check-in, then you have to do the check-in at the Airport.
For domestic flight, it is recommended that you arrive 90 minutes prior to the departure time.
For International Flight, it is recommended that you arrive 3 hours prior to the departure time.
Prices and availability are live on our website and the factors such as number of flights booked in that flights makes fare prices to change. The more flights are booked and departure date is coming nearer the flight prices increase.
The airline industry is highly competitive. There are many options available on most routes, and also lots of airline alliances (airlines that join together often called a codeshare) that offer different fare combinations.
You will receive your payment confirmation within a few minutes of making payment. Your E Ticket itinerary will be emailed to you within 7 days of payment. Most itineraries are issued within 24 hours but some fares do take longer. If you have not received these documents, please check your spam and junk, and ensure that you used the correct email address. If you think you have made an error with your email, please phone our Customer Care team.
For domestic flights, you should be at the airport at least 60 minutes prior to departure. If you are traveling on a domestic flight that is connecting to an onward international flight, you need to check-in at least one hour prior to departure. If you are checking into an international departure, allow at least two hours, or up to three hours at certain high security or high-density airports
You should always have a prescription for any medicines, hypodermic needles, inhalers etc that you require whilst you are on your journey, and keep them with your medications. The volume of your medication needs to comply with carry-on baggage allowances. Some common over the counter medications may not be allowed in certain countries. You should consult the customs and immigration websites of countries you are visiting.
Your boarding pass is the document that allows you to get on the aircraft. You will get your boarding pass when you check-in for your flight. If you check-in online, you can often save your boarding pass electronically on your phone, but we always suggest having a paper copy as well.
Infants are deemed as those travelers that have not reached the age of two at the time of travel completion. Infants do not get a seat. If you require a seat for an infant then you will need to book a child fare. You still enter the correct date of birth. If in doubt please check with our Customer Care Team.
Requests for bassinet seating vary from airline to airline. Generally, the infant has to be less than 6 months of age. We are happy to request this for you but cannot guarantee this option will be available. Please email our Customer Care team using the webform on our site.
If you fail to advise that you are not traveling on your scheduled flight you may be marked as a ‘no show’ and the rest of the flights on your itinerary may be canceled. This may mean you lose the value of your ticket or it may mean you may need to pay a larger than usual fee to change the dates of your flights.
Please let our Customer Care team know as soon as possible if you are unable to travel.
We offer customers the opportunity to do seat selection after paying for the airfares. The cost varies on the type of seat selected. Seat selection is offered after payment for the airfare is made, this is a separate charge.
Not all airlines and airfares offer seat selection, and not all seat types are available for selection. You may also do seat selection directly on the airline website using your airline reference which is located on your E-Ticket. If you are unable to do seat selection after purchasing the ticket, you can generally do it when online check-in for your flight opens.
Requests for bassinet seating vary from airline to airline. Generally, the infant has to be less than 6 months of age. We are happy to request this for you but cannot guarantee this option will be available. Please email our Customer Care team using the webform on our site.
You can get a quote by emailing us at support@manntravel.ca or calling (604) 265-9000 to speak with a Travel Expert. We are available 24/7.
Yes, we handle international bookings from various locations. Contact our team for more details.
Once your payment is processed, you will receive a confirmation email with your e-ticket itinerary. If you haven’t received it, please contact us.
Payments can be made using credit/debit cards. We also offer installment payment plans. Contact us for more information.
Yes, you can make changes by contacting our customer service team at (604) 265-9000. Fees may apply depending on airline policies.
Change fees depend on the fare conditions of your ticket. Please check with our agents for specific fees.
Yes, you can request changes for individual passengers by contacting us directly. Online changes are not available at this time.
Yes, to cancel your booking, please call (604) 265-9000 or email us. Cancellations are subject to the fare conditions of your ticket.
Refunds depend on the type of fare purchased. If your ticket allows a refund, we will process it within 7-10 business days. Some tickets may have cancellation fees.
To begin the refund process, please reach out to us at (604) 265-9000. One of our dedicated team members from the refund department will be available to assist you and guide you through the next steps.
There are fare conditions associated with every flight ticket, and these conditions set the ticket’s price. The terms controlling a ticket’s refundability and if additional fees will be assessed if your travel intentions change are the most typical ones to be aware of.
A ticket that allows you to modify your travel dates without incurring any additional fees—or to receive a full refund if you must cancel your trip—will be more expensive but handy if you believe your plans may change.
Make sure to ask your travel agent about any applicable fare conditions for the flights you are thinking of booking.
Luggage allowance depends on the airline and fare type. Please refer to your e-ticket for details or contact us for assistance.
Extra luggage can be purchased online or at the airport. Contact us for help adding luggage to your booking.
Yes, most airlines allow online check-in 24-48 hours before the flight. You can print your boarding pass or download it to your mobile device.
If you require wheelchair assistance, please inform us when booking, or at least 48 hours before departure.
If your flight is delayed or canceled, the airline will notify you directly. We can assist with rebooking or exploring other options.
If the airline changes your flight, we will notify you and assist with any necessary rebooking.
You will need a valid passport, visa (if required), and your e-ticket. Additional documentation may be necessary based on your destination.
If your baggage is lost or delayed, contact the airline’s baggage service at the airport. You can also reach out to us for further assistance.
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