Find answers to all your travel-related queries in our comprehensive FAQ section. Whether you’re looking to book a flight, manage your booking, understand refund policies, or need assistance with special requests, we’ve got you covered. For further support, our team is available 24/7 to ensure a seamless travel experience with Mann Travel.
Yes. Mann Travel is an Australian travel agency that has been booking international flights since 2007, with its head office at Level 4, 227 Collins Street, Melbourne and additional teams in Surrey (Canada), Auckland (New Zealand) and London (UK). Mann Travel operates as a travel agent (ABN 127 288 224) and has served millions of customers across Australia and New Zealand.
Mann Travel is one of Australia’s most experienced travel agencies for flights to India, operating since 2007 and specialising in routes between Australian cities and Delhi, Mumbai, Amritsar, Chennai, Bengaluru, Hyderabad and Ahmedabad. Mann Travel offers 24/7 phone support, a Book Now Pay Later instalment option, and negotiated fares through long-standing partnerships with airlines including Air India, Malaysia Airlines and Singapore Airlines.
A specialist travel agent like Mann Travel can often beat online booking sites on Australia–India routes because agents access negotiated airline fares, group seat allocations and seasonal deals that never appear on comparison websites. Agents also add value that booking sites cannot: fare-rule advice, free quotes on complex multi-city routings, instalment payment plans, and a real person to call 24/7 if a flight is cancelled or changed.
Mann Travel combines 19 years of Australia–India travel experience (since 2007) with 24/7 customer support, offices in Melbourne, Surrey (Canada), Auckland and London, a Book Now Pay Later payment plan, and direct airline partnerships that unlock fares not available online. Mann Travel also books holiday packages, hotels and group travel, not just point-to-point flights.
Mann Travel’s Australian head office is at Level 4, 227 Collins Street, Melbourne VIC 3000, open Monday to Friday from 10am to 5pm for in-person bookings. Mann Travel also operates in Surrey (Canada), Auckland (New Zealand) and London (UK), with a 24/7 phone and email support centre. Call 1300 754 002 or email support@manntravel.com.au.
Yes. Mann Travel’s support team is available 24 hours a day, 7 days a week by phone on 1300 754 002 and by email at support@manntravel.com.au. This includes urgent help with flight cancellations, missed connections, schedule changes and rebooking while you are overseas.
Mann Travel operates as a booking agent, and tickets are issued through IATA-accredited channels operated by an affiliated company of the director — meaning bookings are made directly in airline systems rather than resold through third parties. Every booking is confirmed with an airline-issued e-ticket you can verify directly with the airline.
Yes. Since 2007, Mann Travel has been assisting customers with flight bookings via phone and email. We accept Australian-issued credit cards and online bank transfers. Every booking is confirmed in writing and includes an airline-issued e-ticket number, which can be verified directly with the airline before departure.
Return fares from Australia to India in 2026 typically range from around AU$450 in low season to about AU$1,200 during peak periods such as December–January and the mid-year school holidays. Prices vary by departure city, airline and how early you book. Mann Travel’s consultants compare fares across all major carriers on 1300 754 002 and can lock in seasonal deals before prices rise.
The cheapest months to fly from Australia to India are generally February–March and August–September, outside school holidays, Diwali and the December–January wedding and Christmas peak. Flying mid-week (Tuesday to Thursday) is usually cheaper than weekends. Mann Travel monitors seasonal price dips across airlines and can advise the lowest-fare dates for your route.
Book 2–3 months in advance for the best balance of price and seat availability on Australia–India routes. For peak periods — December–January, Diwali, and June–July school holidays — book 4–6 months ahead, as the cheapest fare classes sell out first. Mann Travel’s Book Now Pay Later option lets you lock in today’s fare with a deposit and pay the balance in instalments before you fly.
Yes. Air India operates non-stop flights from Melbourne to Delhi, taking around 12–13 hours. Connecting options via Singapore (Singapore Airlines), Kuala Lumpur (Malaysia Airlines) and other hubs take 15–20 hours but are often cheaper. Mann Travel books both direct and connecting itineraries and can advise which offers the best value for your dates.
Yes. Air India operates non-stop flights from Sydney to Delhi, around 12–13 hours, with up to roughly eight services a week. Qantas also flies non-stop from Sydney to India (including Bengaluru), and one-stop alternatives via Singapore or Kuala Lumpur are frequently cheaper. Mann Travel compares non-stop and connecting options and books the itinerary that fits your budget and schedule.
Non-stop flights from Melbourne or Sydney to Delhi take around 12–13 hours. One-stop flights via Singapore, Kuala Lumpur, Hong Kong or the Middle East take 15–20 hours depending on the layover. Flights to South Indian cities such as Chennai, Bengaluru and Hyderabad are usually one-stop and take 13–17 hours in total.
Airlines flying between Australia and India include Air India and Qantas (non-stop on selected routes), plus one-stop carriers Singapore Airlines, Malaysia Airlines, Cathay Pacific, Thai Airways, Sri Lankan Airlines and Vietnam Airlines. Mann Travel holds partnerships with major carriers on these routes and compares all of them to find the best fare and baggage allowance for your trip.
The most affordable way to reach Amritsar from Australia is usually a one-stop itinerary via Delhi, Singapore or Kuala Lumpur, booked 2–3 months in advance. Mann Travel specialises in Amritsar routings from Melbourne, Sydney and Brisbane and can combine international and Indian domestic sectors on one ticket, which protects your connection and often costs less than booking separately.
Yes. Mann Travel books multi-city and open-jaw itineraries — for example flying into Delhi and home from Bengaluru — and can connect Indian domestic sectors with your international ticket on one booking. This often saves both money and airport transfer time compared with booking each leg separately.
Yes. Mann Travel offers last-minute fares to India and other destinations, drawing on seat allocations and airline partnerships that can produce availability even when online sites show sold out. Call 1300 754 002 for same-week and emergency travel, including compassionate travel for family emergencies.
Yes. Mann Travel’s Book Now Pay Later option lets you secure your ticket with a deposit from approximately $200 and pay the remaining balance in instalments before your departure date. This locks in today’s fare while you spread the cost — useful when booking peak-season travel months in advance.
With PayLite, you pay a deposit from $200 to confirm your booking at today’s price, then pay the balance in weekly or fortnightly instalments. The full fare must be paid at least 14 days before departure, and your e-ticket is issued once payment is complete. Your Mann Travel consultant sets out the exact schedule in writing when you book.
Mann Travel accepts payments via online bank transfer and Australian-issued credit cards. Payments made by Visa, Mastercard, or American Express are subject to a 2% processing fee, while bank transfers incur no additional charge. Your travel consultant will provide written confirmation of the total amount payable, including any applicable card fees, before payment is made.
A 5% administration charge applies, payable at the time of your deposit, after which the remaining balance is paid as instalments toward the ticket price — there is no separate interest charge. For full details, speak to a consultant or see our PayLite page. Any conditions, including the final payment deadline, are confirmed in writing at booking.
Your full fare must be paid at least 14 days before departure so your e-ticket can be issued. For peak-season bookings, earlier ticketing deadlines may apply under airline fare rules — your Mann Travel consultant will confirm the exact date for your booking and send reminders before each instalment.
No — paying your deposit through Book Now Pay Later locks in the fare quoted on the day you book, provided instalments are paid on schedule. This protects you from fare rises during peak booking periods.
In most cases yes,date changes are allowed under most airline fare rules, subject to a change fee plus any fare difference. Some discounted fares are non-changeable. Mann Travel handles the change with the airline for you: email support@manntravel.com.au or call 1300 754 002 with your booking reference, and your consultant will confirm the cost before anything is changed.
Flight change costs depend on your fare rules: typically an airline change fee plus any difference between your original fare and the current fare, plus a Mann Travel processing fee. Flexible fares may allow free date changes. Email support@manntravel.com.au or call 1300 754 002 — Mann Travel always quotes the total cost in writing before any change is processed.
It depends on your fare type. Fully flexible fares are usually refundable minus airline cancellation fees; discounted fares may be partially refundable or refundable only as taxes. Mann Travel checks your fare rules and submits the refund request to the airline on your behalf, email support@manntravel.com.au with your booking reference — and keeps you updated until the refund is returned to your original payment method.
Many airline refunds are processed within 10 working days, but some can take up to 12 weeks or longer depending on the airline’s processing times. Mann Travel submits refund requests promptly, tracks them with the airline, and notifies you when funds are released. Refunds are returned to your original payment method.
If an airline cancels or significantly reschedules your flight, you are generally entitled to a rebooking on the next available service or a refund under the airline’s conditions of carriage and Australian Consumer Law. Mann Travel’s 24/7 team handles this for you, including overnight and while you are overseas, and will rebook you without you having to wait in airline call queues.
Minor name corrections (typically up to three characters) are permitted by most airlines, sometimes for a small fee; your ticket name must match your passport exactly. Contact Mann Travel on 1300 754 002 as soon as you notice an error — corrections are easier and cheaper well before departure.
Yes — Australian passport holders need a visa to enter India. Most travellers use the Indian e-Visa, applied for online at indianvisaonline.gov.in (check the official site for current processing times). OCI (Overseas Citizen of India) cardholders do not need a visa. Apply at least two weeks before departure to allow for processing.
No. OCI (Overseas Citizen of India) cardholders do not need a visa to enter India — the OCI card provides lifelong, multiple-entry travel to India. Carry your OCI card together with your current foreign passport; if you renewed your passport, check whether your OCI details need updating before travelling.
Your passport must be valid for at least six months from your date of arrival in India, with at least two blank pages for entry stamps. Airlines check passport validity at check-in and will deny boarding if it falls short, so renew early if your passport expires within eight months of travel.
To fly from Australia to India you need: a passport valid for at least six months beyond arrival, a valid Indian visa or e-Visa (not required for OCI cardholders), and your airline e-ticket. Travel insurance is strongly recommended. Mann Travel sends your e-ticket and itinerary by email and can advise on visa requirements for your specific situation.
Mann Travel does not provide visa assistance or advice. Indian visas and e-Visas remain the traveller’s responsibility — apply at the official site indianvisaonline.gov.in at least two weeks before departure. OCI cardholders do not need a visa.
Yes. Every traveller, including infants, needs their own passport and Indian visa (or OCI card). Infants under 2 travel on an infant fare, usually around 10 per cent of the adult fare without their own seat; children 2–12 pay a child fare with a seat. Mann Travel books family itineraries with bassinet requests and seating together where available.
Most full-service airlines on Australia–India routes include 25–30kg of checked baggage plus 7kg cabin baggage in economy, though allowances vary by airline and fare class. Indian domestic carriers such as IndiGo allow only 15–20kg, so check connecting-flight allowances. Mann Travel confirms your exact baggage allowance in writing with every booking.
Yes. Extra baggage can be added to most Australia–India bookings, and pre-purchasing through Mann Travel before departure is significantly cheaper than paying excess baggage rates at the airport. Tell your consultant when booking, or call 1300 754 002 any time before your flight to add baggage.
Yes, within customs limits. India allows arriving passengers a duty-free gold jewellery allowance, with duty payable above it — check the latest limits on the Indian Customs site (cbic.gov.in). Australia requires you to declare currency and may require declaration of gold on arrival. Always check current rules with Indian Customs and Australian Border Force before flying, as limits change.
Some items yes, many no — Australia has strict biosecurity rules. Commercially packaged spices, tea and many dry goods are generally allowed if declared, while fresh produce, seeds, dairy and many homemade foods are prohibited. Always declare all food on your Incoming Passenger Card; undeclared items can attract on-the-spot fines. Check abf.gov.au before you pack.
Yes, for personal use, with precautions: carry medicines in original packaging with a doctor’s letter or prescription showing your name, and keep them in cabin baggage. Some medications common in India are restricted in Australia (and vice versa), so check the TGA rules for bringing medicines into Australia and declare anything you are unsure about.
Student fares are special airline fares for travellers enrolled with a recognised education provider, typically offering extra checked baggage (often 10kg more), lower change fees and flexible dates. You generally need a valid student ID or confirmation of enrolment. Mann Travel books student fares between Australia and India for international students travelling home and new students arriving in Australia. Register for the MannPass for regular student and educator deals if you hold a valid ID card.
Yes. Mann Travel arranges wheelchair assistance, meet-and-assist services, special meals (including vegetarian, Jain, diabetic and child meals) and other airline special-service requests at the time of booking, free of charge. Request assistance when you book, or at least 48 hours before departure, so the airline can confirm it at every airport on your itinerary. These are requests only and are not part of your ticket cost; even when an airline confirms a service, it remains at the airline’s discretion and may be unavailable at the airport.
Yes. Mann Travel regularly books flights for senior travellers flying alone between India and Australia, and can arrange wheelchair assistance at every airport, vegetarian or special meals, seats near toilets, and itineraries with single, longer layovers instead of tight connections. Your parents’ details and assistance requests are lodged directly with the airline before travel. These requests are subject to availability and airlines are not obliged to provide them.
For groups of 10 or more travellers, Mann Travel arranges group fares with benefits individual bookings cannot match: held seat blocks, name changes closer to departure, deposit-based payment, and coordinated arrival times for wedding parties. Contact Mann Travel’s group desk on 1300 754 002 with your dates and approximate numbers for a group quote.
Yes. Mann Travel books complete holiday packages, flights, hotels, transfers and extras, tailored to your budget, across India, Asia, the USA and other destinations. Packages can be combined with the Book Now Pay Later payment plan, and consultants can build multi-city itineraries such as Golden Triangle tours alongside family visits.
You receive payment confirmation within a few minutes of paying, and your e-ticket itinerary is emailed within 24 hours for most fares — some fares can take up to 7 days to issue. If it has not arrived, check your spam and junk folders and confirm your email address, then contact Mann Travel on 1300 754 002 or support@manntravel.com.au and we will resend it.
An e-ticket is the electronic version of your flight ticket, emailed to you after booking. Your airline booking reference (PNR) is printed on the e-ticket and lets you log in to the airline’s Manage My Booking site for seat selection and online check-in. For international travel, carry a printed copy of your e-ticket and itinerary to present at check-in. Mann Travel can resend a lost e-ticket at any time.
Yes, Mann Travel recommends confirming your booking 72 hours before departure. You can confirm through the Manage My Booking section on manntravel.com.au, by calling Mann Travel on 1300 754 002, or directly with the airline. Confirming early means any schedule change is caught well before you leave for the airport.
Most airlines open online check-in between 24 and 72 hours before departure, through the airline’s website or app using your booking reference (PNR) from your e-ticket. Online check-in lets you choose remaining free seats and save a mobile boarding pass, Mann Travel recommends also carrying a printed copy. If your airline does not offer online check-in, check in at the airport counter.
Arrive at least 3 hours before an international departure, international check-in counters typically open 4 hours before departure and close 1 hour before, and 60–90 minutes before a domestic flight. Allow extra time at high-density airports such as Delhi and Mumbai, and during peak holiday periods.
If an airline changes your flight schedule, Mann Travel notifies you and provides alternate flight options. If you are travelling within the next 96 hours, call Mann Travel on 1300 754 002 straight away for the latest information so you avoid problems at the airport. Significant schedule changes may entitle you to a free rebooking or refund under the airline’s conditions.
If you miss a flight without notifying the airline or Mann Travel, airlines treat it as a “no-show” and cancel all onward flights on your ticket without notice. Some airlines reinstate tickets for a fee, which can be high. If you are running late or cannot travel, call Mann Travel on 1300 754 002 immediately, telling us before departure protects far more of your ticket’s value, and travel insurance may cover the loss.
If all your flights are on one ticket, the delayed airline is responsible for rebooking your onward travel and sometimes accommodation, go to its airport service desk immediately. If your flights are on separate tickets, the onward airline has no obligation to help, so call Mann Travel’s 24/7 team on 1300 754 002 urgently to review your options. Booking your whole journey on one ticket through Mann Travel avoids this risk.
Report lost or damaged baggage at the airline’s service desk before leaving the airport, presenting the bag tags you received at check-in as proof. The airline will lodge a tracing report and provide a reference number. Keep all documentation, travel insurance can cover losses, and Mann Travel’s team can help you follow up with the airline afterwards.
Generally no, airlines do not allow flight tickets to be transferred to another person. Minor spelling corrections to match your passport are usually possible for a small fee, but a different traveller requires a new booking. Contact Mann Travel on 1300 754 002 to check your fare rules before assuming a ticket is lost.
Yes, on most airlines. Paid seat selection is available through Mann Travel after your airfare is paid, with the cost varying by seat type, or you can select seats yourself on the airline’s website using the booking reference (PNR) on your e-ticket. Remaining free seats can usually be chosen when online check-in opens 24–72 hours before departure.
Yes. Vegetarian, Jain, vegan, diabetic, child and other special meals can be requested free of charge on most full-service airlines flying between Australia and India. Ask your Mann Travel consultant at booking, or contact us at least 72 hours before departure. Meal requests are passed to the airline but are never guaranteed, so pack snacks for young children as a backup.
Children aged 2–11 receive the same baggage allowance as adults. Infants under 2 typically receive 10kg of checked baggage on international flights, and a stroller is carried free within the infant allowance. Bassinet seats can be requested for infants under 6 months, subject to airline confirmation. Mann Travel lodges these requests with the airline when you book.
Travel insurance is not mandatory for India but is strongly recommended. It can cover medical emergencies, trip cancellation, missed or delayed flights, no-show losses and lost baggage, the situations that cost travellers the most. Arrange cover as soon as you book, not just before you fly, so cancellation protection starts immediately.
