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Home/Help & FAQs

Help & FAQs

Q. How can I obtain a quote for a flight?

To get a quote for flight send us an email at support@manntravel.com.au. You can also give us a call on 1300 754 002 and talk to our Travel Expert for getting a quote. We are available round the clock to serve your needs.

Q. How can I confirm my booking?

Confirm your flight bookings 72 hours before your departure. You can confirm your bookings by the doing the following:

  1. Click on Manage My Booking tab and follow the prompts.
  2. Give us a call on 1300 754 002 and confirm your booking.
  3. Call Airline service.

Q. How can I make changes in my booking?

If you want to make any changes in your booking then go to Manage My Booking and fill in the details in the form which appears. Click on submit button. Your request will be acknowledged and the query will be resolved by our travel expert.

You can also mail us at datechange@manntravel.com.au or refund@manntravel.com.au for date change & refund respectively.

Someone from our team of travel expert will address your query within 48 hours. For any urgent amendments give us a call at 1300 754 002.

Q. How can I make the payment?

You can use one the following mode of payments to pay for your flight charges:

  1. Online Bank Transfer.
  2. Credit card: We only accept Australian issue credit cards.
  3. Credit Card fee: Master card & visa card incur a fee of 2% and American Express incurs a fee of 4%.
  4. Cash: Visit our branch to pay cash.

Q. Can I book travel originating outside Australia?

Yes, you can book a ticket for the travel originating outside Australia by reaching us via mail or contacting us at 1300 754 002.

Q. What is my luggage allowance and how do I pay for extra luggage?

Difference airlines have different criteria for baggage allowance. It is always advisable to confirm it before you book your ticket. You are advised to check with our Travel consultant regarding baggage allowance before you purchase your ticket or you can also check the baggage allowance on your e-ticket copy.

A cost for extra baggage can be paid at the airport as well, but it is cheaper to pay at the time of booking itself.

Q. Can I check-in online and print my boarding pass?

Many airlines allow you to check-in on-line for their flight which saves your time at the airport. You need to go to the airline's website to check-in on-line and print your boarding pass. If your airline does not allow you for online check-in, then you have to do the check-in at the Airport.

Q. How many hours before the flight departure should I arrive Airport?

For domestic flight, it is recommended that you arrive 90 minutes prior to the departure time.

For International Flight, it is recommended that you arrive 3 hours prior to the departure time.

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